Shipping & Claims

*** WE DO NOT ACCEPT CANCELLATION ONCE ORDER IS PLACED ***

- Shipping: Shipping is a flat rate of $10 per single item and $5 per additional plant. Orders of $80 or more get free shipping. 
The processing and shipping time may vary from 1-3 business days and depending on orders volume. 
All plants ship in 4" growers pots, and please keep in mind all plants look different than other, it can be color, shapes, size, variegation color or heights.
These are live perishable plants and they do have certain shelve life depending on its variety.

- FOR CLAIMS: We are not responsible for any plant sever damaged during the postage handling, please inspect your purchase upon arrival and reply us within 48 hours of receiving the plant.
We require Pictures and description of the issue or claims to be made.

- INTERNATIONAL DISCLAIMER: We are more than happy to ship internationally however there will be a risk involve and we will not reliable for any damage plants or setback on these plants.

If you have questions or feedback about an order, or would like to contact us, please email us at info@coollectiveplants.com